Frequently Asked Questions


What language will the conference be in?

CBS is an international conference and is conducted entirely in English so attendees from every country can take part.

Do I need a visa?

Visa requirements depend on your nationality. CBS 2026 is in Chiang Mai, Thailand (November 3–5). Check with the Thai embassy or consulate in your country for the latest entry rules — many visitors qualify for visa exemption or visa on arrival.

How Do I Get A Visa?

Start with your local Thai embassy or consulate, and allow extra time if you need a visa in advance. Once you have a ticket, we can issue a business invitation letter to support your application.

For the visa, can you issue me an invitation letter?

Yes. Email crossbordersummit@shadstone.com with your ticket receipt and we will issue a business invitation letter for your visa application.

How Do I Convince my Boss?

This is a valuable business event! Many previous attendees were able to ask their boss / management for reimbursement, we have prepared this management letter special for you!

Can I be a speaker?

Sure! We’re always looking for great case studies and people to share their experience. Please check our speaker details page for more information and then tell us a bit about you and what you’d like to share!

I’m arriving in Chiang Mai a few days early, where should I stay?

CBS 2026 is at Chiang Mai Orchid Hotel. We recommend staying there, or at another nearby hotel. See the venue page for details.

What is a round table bonus?

We have learned from previous events that many of the participants love to network. It is true, these live events bring together top business executives from around the world, and it is a once in a lifetime chance to have this many amazing people in the same room. So we started doing what we call round tables to end the event. This is a session we end the event with where we take select speakers from the day’s sessions and have attendees choose a “break out session” (round table) on a certain topic with a certain speaker.

I'm looking for a media pass

We have a small amount of media passes available and you can apply through the contact page.

What hotel should I book for the conference?

The venue is Chiang Mai Orchid Hotel — we recommend staying there. Nearby hotels also work; CBS does not book rooms for attendees. Details are on the 2026 venue page.

I want to share CBS to my Network, do you have templates?

Yes! Thanks for wanting to share the word about Cross Border Summit – you can find CBS event templates for email, social media and more here.

How To Find The Venue?

We will update the blog with the most up to direct directions as the event approaches. Please check direction details page for more information and then tell us if you are still in need of help!

My company wants to sponsor!

Awesome! We’d love to have you aligned with our summit! Please email crossbordersummit@shadstone.com for more information and ask for our sponsorship package! We also have many other ways to you can sponsor here.

Does My ticket include a hotel?

No. Your ticket covers the conference only. Book Chiang Mai Orchid Hotel or another nearby hotel directly — CBS does not arrange lodging.

I heard there is a bundle bonus - how do I get it?

Current ticket options and any bonuses are listed on the CBS 2026 site. See this year’s tickets.

Any Questions? Feedback?

We’d Love to Hear it! What do you think of the Cross Border Summit? Interested to attend? Apply to be a speaker? Your company wants to support and be a sponsor?

All of these requests are great – please contact us at crossbordersummit@shadstone.com – and one of our team members will be in touch with you as soon as possible.

Have feedback on ways to improve the event? Maybe this isn’t a conference you think is as good as it could be? We want to hear from you too, especially from you! We love to hear all constructive feedback.

Thanks for your interest in making this conference a success!